Terms and Conditions

About Us Carpenter & Cartwright Furniture Auctions Ltd is a limited company registered in England under company number 12431684. Our registered office is located at Unit F, The Sockmine Business Park, Coxmoor Road, Sutton-in-Ashfield, Nottinghamshire, NG17 5LA. For all enquiries, please contact us via email at carpenterandcartwright@hotmail.com. Our VAT registration number is 350524035.

General Terms and Conditions of Sale These Terms and Conditions govern the sale of goods by Carpenter & Cartwright Furniture Auctions Ltd (hereafter referred to as "the Auctioneers"). By participating in our auction, whether online or in person, all buyers and bidders acknowledge and agree to be bound by these terms.

The online auction platform (BIDLOGIX) serves solely as a host for C&C FA Ltd and is not considered an online retailer. The platform bears no legal responsibility for any content, images, or goods listed. All legal obligations regarding the goods lie with the Auctioneers.

Participation and Approval

  • The Auctioneers reserve the right to refuse approval or entry to any buyer or online bidder at their discretion.
  • All participants enter the premises and auctions at their own risk. The Auctioneers and Vendors are not responsible for any damage, injury, or loss incurred on site, including the auction house, car park, or collection areas.

Auction Schedule and Location Our live auction takes place every Wednesday at our saleroom in Sutton-in-Ashfield, Nottinghamshire, just off Junction 28 of the M1.

Registration and Deposits

  • All new bidders must register via our website and submit a refundable deposit of £250 before bidding online.
  • New buyers are subject to a temporary spend limit of £3,000.

Payment and Collection

  • All purchases must be paid for and collected by 12:00 noon on the Friday following the auction.
  • Payment is accepted by bank transfer only.
  • Ownership passes to the buyer at the fall of the hammer. Goods are the responsibility of the buyer from that point forward.
  • Goods will not be released until payment is received in full.
  • No delivery service is offered, but a list of trusted local couriers is available upon request.

Descriptions, Grading & Viewing

  • All lots are sold as seen. Viewing is strongly advised and available by appointment only on the day of the sale.
  • Descriptions take precedence over images. While we aim for accuracy, all descriptions are a guide only.
  • Buyers must familiarise themselves with each item’s condition and specifications before bidding.
  • Grading Guide:
  • Grade A: Excellent condition, like new; may have damaged packaging or be customer returns.
  • Grade B: Lightly used, good overall condition.
  • Grade C: Noticeable wear and tear, may be damaged or faulty.

Liability and Returns

  • The Auctioneers do not offer refunds or accept returns once a lot is sold.
  • Any damages caused by staff will be refunded. Otherwise, all items are purchased at the buyer’s own risk.

Under 16 Policy

  • No persons under the age of 16 are permitted in the auction house.

Storage and Handling

  • Buyers are responsible for bringing their own handling equipment.
  • A storage fee of £25 + VAT per lot, per day applies to uncollected items.

Online Bidding Disclaimer

  • The Auctioneers are not liable for failed online bids or technical issues.
  • We reserve the right to cancel or re-offer lots in the case of tampering or interference.

Buyer’s Premium

  • A Buyer’s Premium of 26.5% (plus VAT) applies to all lots sold.

Example Calculation:

  • Hammer Price: £100
  • VAT @ 20%: £20.00
  • Buyer’s Premium @ 24.5%: £26.50
  • VAT on Premium: £5.30
  • Total Payable: £151.80

Branding and Trademarks

  • De-branded items must remain de-branded. Use of brand names, logos, or imagery is strictly prohibited and may result in permanent exclusion from future auctions.

Legal and Liability

  • These terms are governed by English law, and any disputes shall fall under the jurisdiction of the English courts.
  • We are not liable for:
  • Loss of profits, revenue, or business
  • Business interruption or anticipated savings
  • Indirect or consequential loss
  • Our liability is not excluded in cases of personal injury or death caused by negligence or fraud.

Privacy We are committed to protecting your privacy and will only use your personal data to administer your account and provide auction services.

Let us know if you have questions about these Terms and Conditions or require further clarification before bidding.